Support

Need help right away? Use our live chat for the quickest response. Our support agents are available around the clock, and most chat requests are answered within a minute or two, with complex issues routed to a specialist for a faster resolution. Tap the chat icon on any page to start—perfect for account questions, site navigation, or game troubleshooting.

Email support when you need details

Prefer email? Reach us at legal@kingspinarena.com for account, billing, or formal inquiries. Typical email response time is within 12–24 hours, often sooner for straightforward requests. To speed things up, include your account ID, a clear description of the issue, and screenshots if relevant.

Prefer a phone callback? We’ll arrange it

If you’d rather speak by phone, request a callback through live chat or email and we’ll set one up. Callbacks are scheduled promptly—usually within a few hours—so you don’t have to wait on hold. Phone help is ideal for sensitive account or transaction issues that are easier to resolve by voice.

Find quick answers in our FAQs and Help Center

Before contacting support, check our Help Center for step-by-step guides and frequently asked questions on topics like deposits and withdrawals (we accept MasterCard and Visa in USD), account verification, bonus rules for virtual-coin tournaments, and responsible gaming. For tournament specifics, including the Weekly Slot Challenge and other events, see Weekly Slot Challenge and other tournaments. The Help Center is designed to get you back to playing as fast as possible.

Knowledgeable support that treats you like a person

Our team knows King Spin Arena inside and out—from account and transaction processes to gameplay and software quirks across providers like Play’n GO and Pragmatic Play. We handle each case with privacy and care, and we’ll work to resolve issues promptly and clearly. If you ever feel stuck, reach out—our staff is friendly, professional, and ready to help.

We’re here 24/7 to answer questions, investigate transactions, and ensure your time at King Spin Arena is smooth and secure. Contact us anytime—chat, email, or request a callback—and we’ll take care of the rest.